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You can adjust your booking up to 24 hours before your scheduled pick-up time. To make changes, email us at firstname.lastname@example.org or call us directly at (548) 883-6686.
To cancel your reservation, you can either email us at email@example.com or call us directly at (548) 883-6686.
Cancellation fees vary depending on the timing. Cancellations made more than 6 hours prior to the scheduled ride are free of charge. However, cancellations made within 6 hours of the ride will incur a 25% cancellation fee, while those made less than 2 hours before the ride will be subject to a 50% cancellation fee.
Additionally, if your flight is canceled, there is no penalty for canceling your reservation.
We monitor flight status for delays to ensure your driver is punctual. If your flight is delayed, your reservation will be automatically adjusted. However, please note that the revised arrival time is subject to availability.
Please update us promptly with your new flight schedule by emailing us at firstname.lastname@example.org or by calling us directly at (548) 883-6686.
A medium suitcase averages around 65-70cm (26-27 inches), while a small suitcase is approximately 35cm (14 inches) and can be a backpack or handbag. For larger or oversized luggage, please specify dimensions in the special instructions field during booking.
Child and baby seats are available upon request. You can select these in the Extras section during booking.
Private transfers ensure exclusivity for you and your group.
If you don't show up for your scheduled ride, we will wait for up to 2 hours at the designated meeting point. If you still haven't arrived after this time, we will consider the ride as canceled.
We recommend making your booking approximately 3 hours before international flights and 2 hours before domestic flights to ensure ample time for pickup and travel to the airport. However, please note that it is the customer's responsibility to choose the booking time according to their individual travel needs and preferences.
We offer various payment options to suit your convenience, including Online Payment, Visa, MasterCard, American Express, E-transfer, Debit, and cash.